- Contract to Supply
- What we expect from you
- What you are not permitted to do
- Fees & charges
- Intellectual Property Rights
- Piivot Rights
- Exclusion of Warranties
- Limitation and Exclusion of Liability
- Commencement of Contract
- Termination of Free & Paid Services
- Circumstances Beyond our Control
- Refund Policy
Contract to Supply
What we expect from you
You are required to:
- ensure that the material you supply, post or publish to or via Piivot or Website is accurate, complete, up to date and suitable;
- comply with all relevant Local, State and Commonwealth laws and regulations and, where applicable, all national and international laws and regulation;
- respect our and other users' rights including but not limited to Piivot intellectual property rights subsisting in material available on or through the Website and or Piivot service.
What you are not permitted to do
When using the Website or Multimedia services, you may seek to use our software services to send a request to third party providers for information regarding products and/or services. You may only send information or request to third parties when you are clearly identified and have permission to do so. You acknowledge and agree that when you access and collect information from the third party websites using our software, you do so on you/your company’s behalf and that you have not appointed Piivot to act as your agent. We make our service and software available to you so you/your company may access such third party websites.
You will not:
- use the Piivot Multimedia Services or Website for illegal purposes including without limitation the supply or posting of information encouraging conduct that would constitute a criminal offence;
- provide telephone numbers that are listed on or form part of the Commonwealth Do-Not-Call Register;
- provide or post any material which violates any intellectual property rights (including, without limitation, patents, trade marks, trade names, copyright and design rights and whether remittable, registered or unregistered) or other rights of any person in any jurisdiction in the world;
- provide or post to any site regarding the provision of your Piivot services or website including any defamatory, threatening, harassing, abusive, discriminatory, unlawful, obscene, offensive, profane, indecent or otherwise objectionable material of any kind;
- provide or post or otherwise propagate material of any kind which contains computer worms, viruses or other types of malicious or harmful programs;
- damage, modify, interfere with, disrupt or destroy the files, data, passwords, devices or resources that belong to us or do anything that compromises the security of the Website or the Multimedia Services;
- use the Piivot Multimedia Services to engage in misleading or deceptive online marketing practices;
- use the Piivot Multimedia Services to transmit junk mail, spam, chain letters or engage in other flooding techniques or mass distribution of unsolicited email or messaging;
- resell, rent or lease either the Piivot services, or use of or access to the Website or Multimedia services;
- republish in any form, in part or in full, the Piivot Multimedia services, the Website, the database, the services presentation, layout or the overall look and feel.
Fees & charges
- All fees and charges shown on the Piivot website or quoted orally or otherwise by Piivot exclude GST, unless marked otherwise. Fees and charges may be varied at any time by Piivot and changes may be applied by Piivot following thirty (30) days' written notice to you/your company.
- Following your written application or oral agreement with a Piivot sales representative to commence a paid service, you will be issued with a tax invoice.
- Service period for paid service commences only once the service is established, which may be up to ten (10) business days after a revised service is agreed, and will be for a minimum period of 30 days (excluding special offers).
- You/your company agree to pay all amounts due for the service in advance. When a service is extended pursuant to Clause 1 Piivot will issue a tax invoice/receipt immediately on receipt of the payment.
- If you have elected to pay by credit or debit card and provided the necessary card details to Piivot, then Piivot is entitled to process the credit or debit card for all amounts due to Piivot for the service, including recurring term payments following the initial term and termination charges. If a card processing transaction is unsuccessful Piivot may continue to process the card until payment is effected.
- Piivot is not responsible for any costs arising for you/your company as a result of insufficient funds or multiple card presentations required for collection of payments due to Piivot.
- Piivot reserves all rights to undertake any actions it deems necessary to recover unpaid fees and charges, and you/your company will be invoiced for and responsible for payment of all costs reasonably incurred by Piivot, including commissions and solicitors' fees if they arise, in recovering amounts due.
Piivot does not provide personal financial, professional advice or credit assistance. You agree that any information published on the Website is of a general nature only and should not be relied upon as a substitute for personal financial advice or professional advice. We always recommend that you seek independent advice before you apply for any product or service, which is described on the Website.
You acknowledge that:
- you/your company have entered into an agreement with Piivot to publish and use your business information in the provision of Multimedia Services, Websites and related services, including the sending and receipt of commercial voice calls and electronic messages to and from Piivot.
- Piivot does not review or vet or exercise any direct supervision or control over the content or any material that you or others supplied or posted on your behalf to Piivot or any associated link;
- Piivot is not responsible for the content or conduct of any site linked to or from the Piivot services or Website;
- Piivot is not responsible for any service interruptions or access difficulties to services provided or on any associated websites;
- you/your company are, and operate as, a business and as such are subject to laws and practices applicable to businesses;
- For paid service transitioning to a new or extended term payment per (7) above Piivot will utilize credit card or direct debit processes applied for previous payments for ongoing term payments unless otherwise advised by you.
- Piivot multimedia products and services rely upon the skill, knowledge, timely customer information and the cooperation of third parties in formulating and delivering campaigns and services within a period. You acknowledge that whilst Piivot uses its best endeavours to deliver the planned service within a period, external factors may impact planned outcomes and these are outside our control and responsibility.
- Piivot provide inquiry referral forms that allow you to register your personal/Company information with us in order to be contacted by Piivot or third party provider(s). In completing an inquiry referral form you acknowledge and consent to Piivot disclosing your personal/Company information to third party providers by using the service. You also acknowledge that Piivot may receive payment or commission from third party providers when we disclose your personal information. Piivot will only pass on your personal information where you have explicitly instructed us to do so.
Intellectual Property Rights
- Piivot continually updates, edits and authors the content of the entries, descriptions, contact information, email addresses, the databases and business categories that comprise the works and the content remain Piivot's or our licensor's sole and exclusive property.
- All intellectual property rights in data, information and materials utilized in the Multimedia Services or on the Website including, without limitation, all software, tools, know-how, methodologies, equipment or processes, shall remain Piivot's or our licensor's sole and exclusive property. You acknowledge and agree that you shall not acquire any rights, title or interest in or to any of our intellectual property rights.
- Certain Piivot products use materials customized for individual users including internet addresses (URLs). Such materials including URLs sourced by Piivot are the property of Piivot. License or property rights in such materials may be transferable to you subject to Piivot's consent and prior payment by you of applicable fees and any third party charges.
- By placing any information or other material in Piivot services or Website you grant us a non-exclusive, perpetual, royalty free, unrestricted, worldwide license to edit, reproduce, adapt, translate, exhibit, publish, make available to the public, redistribute, transmit, broadcast, publicly perform, transfer, sublicense and otherwise use such material. This grant includes the right to exploit all intellectual property rights in any such information or other material including but not limited to rights under copyright, trade mark or patent law in any jurisdiction in the world.
Piivot does not specifically recommend or endorse any particular product, provider or service. We reserve the right to:
- modify, discontinue or terminate any services Piivot offers at any time without notice or liability to you; and
Exclusion of Warranties
The content on the Piivot Website constitutes general advice, including information and data, ratings and reviews, or other tools or content, does not take into account your individual investment objectives, financial circumstances or needs. You must consider your own individual circumstances before acting on any of the information provided on and available from the Website. The content on the Website does not in any way constitute financial, taxation, accounting, legal or other professional advice that may be relied upon.
- We do not warrant that the service is error or fault free or that it will meet your requirements.
- Piivot provides general information only and is not a credit provider. By using this service for collection and transmission of information you are asking Piivot to refer you to a service provider who can provide you with information about products from multiple financial institutions and partners.
Limitation and Exclusion of Liability
To the extent permitted by law:
- where the services Piivot provides to you are subject to warranties or terms implied by statute, general law, international convention or custom which cannot be excluded, restricted or modified, Piivot's liability for breach of any such condition or warranty will be limited to the re-supply of the service(s).
- Piivot excludes any and all liability to you or any other person for any loss or damage, whether arising in contract, negligence or otherwise out of or in connection with any use of the Website or the Multimedia services or information on or provided though the Website or services.
- without limiting sub clause (b), Piivot excludes all liability to you or any other person (whether in contract, negligence, tort, equity or otherwise) for any consequential, indirect, incidental, special, punitive or exemplary damages, including without limitation any loss of profits, loss or corruption of data or loss of goodwill, even if Piivot has been advised of the possibility of such loss or damage.
Information supplied does not represent personal financial, professional advice or credit assistance.
Commencement of Contract
Termination of Free & Paid Services
- Termination of paid service contract or cancellation of service must be requested by you or authorized representative of your company using the Piivot Cancellation Request Form, which will be sent to you on request. The completed and executed Cancellation Request Form must be returned to Piivot by email to firstname.lastname@example.org, or mail to PO Box Q1829, Queen Victoria Building, NSW 1230.
- The effective date of a termination of a paid service contract or cancellation of service will be thirty (30) days after receipt by Piivot of a valid and properly authorized Cancellation Request Form from you/your company. You/your company will be responsible for all service payments to Piivot up to the effective termination or cancellation date.
- If you/your company wish to terminate prior to the end of a paid service term then an early termination charge may be applied based upon the time remaining. Special offer contracts in their initial term at effective monthly rates below the Piivot standard tariff do not qualify for any refund. Early termination of extension and renewal special offer contracts will be assessed at the standard monthly tariff.
- Piivot may terminate for cause the Contract to Supply and/or a term service contract if you/your company breach Clause 4, "What you are not permitted to do".
- In the event of any type of termination of the Contract to Supply or paid service contract Piivot will not be liable to you for any claims of any kind arising from removal of your services whether on account of the loss by you of present or prospective profits, anticipated orders, expenditures, investments or commitments made, goodwill created or on account of any other cause whatsoever.
Circumstances Beyond our Control
Piivot will not be liable for any failure or delay in the performance of our obligations to you under the Contract to Supply if that failure or delay is due to circumstances beyond Piivot's reasonable control including, without limitation, any act of God or other cause including any mechanical, electronic, communications or third party supplier failure.
Piivot may provide notices to you by simply posting the notice on the Website or by your supplied email. This is in addition to any other mode of services permitted by law.
- Headings in this Agreement are for convenience only and shall not be used to interpret this Agreement.
- Upon receipt of such a complying termination notice Piivot will confirm the notice with the authorised sender and refund any outstanding prepaid amounts applicable to service beyond the effective date of termination.
- Any direct debit arrangement with Piivot via credit card, bank account or other means, will be cancelled promptly by Piivot following the settlement of amounts due to you or to Piivot following a complying termination of service contract.
Piivot website is wholly owned by dLook Pty Ltd (ABN 52 116 908 546). All rights reserved.